FAQs

REDi Construction & Restoration

  • What are your hours?

    REDi Construction & Restoration operates 24/7 to ensure we're available whenever you need us.
  • What do you offer?

    We offer water damage restoration, mold remediation, fire damage restoration, smoke damage restoration, new construction services, and more throughout the Santa Rosa, California area.
  • Do you have emergency services?

    Yes, we provide emergency services.
  • What should I do immediately after water damage in my home?

    If possible, stop the source of the water, turn off electricity to impacted areas if it's safe to do so, and move valuables away from standing water. Then reach out to us right away. Acting quickly is critical because water damage spreads fast.
  • How fast do I need to act before mold starts growing?

    Mold can start developing within 24–48 hours, particularly in warm or humid environments. Beginning the drying process as soon as possible helps reduce this risk.
  • Who do I call first after a fire or flood?

    If you're facing immediate danger, contact emergency services first. Once you're safe, call us to secure your property and start mitigation efforts.
  • How quickly can your restoration company get to my property?

    Most emergency restoration companies can arrive within 1–2 hours, though this depends on your location and current weather or traffic conditions.
  • How much does water damage restoration cost in California?

    Costs generally range from $2,000 to $10,000 or more, based on the extent of damage, square footage, and the materials that are affected.
  • Will my insurance cover fire or water damage cleanup?

    Most standard homeowners insurance policies cover sudden and accidental fire or water damage. Long-term leaks or damage from neglect are typically not covered.
  • Do I have to pay anything out of pocket?

    In most cases, yes—you'll be responsible for your deductible. If your claim is approved, insurance typically covers the remaining costs.